OnVUE – PEARSON ONLINE TESTING QUICK REFERENCE GUIDE FOR CANDIDATES
BEFORE EXAM DAY
✓ RUN A SYSTEM TEST
- Run the Pearson VUE system test at least one week before your exam.
- Run it again 2–3 days before your exam.
- Use the same computer, internet connection, and location you will use on exam day.
✓ COMPUTER REQUIREMENTS
- Desktop or laptop computer only.
- Webcam required.
- Strong internet connection.
- Single monitor only.
- Disconnect VPNs (Virtual Private Networks).
- Close all unnecessary applications before testing.
✓ CHOOSE AN APPROVED TESTING AREA
Your testing area must be:
- Private and enclosed
- Quiet and distraction-free
- Free of unauthorized materials
- Accessible only to you during the exam
Not Recommended:
✗ Libraries
✗ Coffee shops
✗ Hotels
✗ Corporate offices with firewalls/VPNs
✗ Bathrooms
✓ REMOVE ALL PROHIBITED ITEMS:
Do NOT have:
- Notes or books
- Paper or writing instruments
- Smart watches or electronic devices
- Wallets or purses
- Headphones or earbuds
- Weapons of any kind
✓ SELECT YOUR IDENTIFICATION TO SHOW ON TEST DAY
Acceptable IDs include:
- Passport
- Driver’s license
- Government-issued ID card
- Permanent Resident Card (Green Card)
Important:
- ID must be valid and unexpired.
- Name must exactly match your ATT (Authorization to Test).
- Photo must clearly resemble you.
TESTING RULES
During the exam, you must:
✓ Remain visible on camera at all times
✓ Keep your eyes on the screen
✓ Stay in your testing space
✓ Follow all instructions from the proctor
✓ Use the built-in chat feature if assistance is needed
You may NOT:
✗ Leave your testing space
✗ Communicate with anyone
✗ Read questions aloud
✗ Cover your mouth or face
✗ Move out of camera view
✗ Use unauthorized materials
✗ Access your phone without a proctor’s permission
Violation of testing rules may result in:
- Exam termination
- Score invalidation
- Future testing restrictions
EXAM DAY CHECKLIST
□ Computer passes system test
□ Internet connection is stable
□ Identification (ID) is ready
□ Testing room is secluded and quiet
□ Testing desk/surface is completely clear except for computer, keyboard, and mouse
□ Unauthorized items removed
□ Mobile phone stored out of reach
□ Power cord connected (if needed)
CHECK-IN WINDOW: 30 minutes before your appointment through 15 minutes after your appointment time
CHECK-IN PROCESS
- Sign in to your Pearson VUE account.
- Click Begin Exam.
- Copy your access code.
- Complete final system checks.
- Close all other applications.
- Launch OnVUE software.
- Submit required photos:
- Headshot/selfie
- Government-issued ID
- Four photos of the testing space
- Complete any room scan requested.
- Review and accept testing agreements.
- Wait for approval from the greeter/proctor.
MOBILE PHONE POLICY
ALLOWED:
- During check-in
- If instructed by a proctor
- During technical issues
NOT ALLOWED:
- Texting
- Browsing apps
- Personal phone calls
- Accessing the phone without permission
Store your phone:
- In the room
- Out of arm’s reach
- Visible access only when approved by a proctor
AFTER THE EXAM
✓ Follow all instructions to properly close the exam.
IMPORTANT: Do not leave camera view until the exam application is completely closed.
Need Help?
- Use the on-screen chat feature to contact your proctor.
- Proctors cannot answer exam-content questions.
- Contact your exam sponsor for score reporting or exam-content concerns via email: examination@echoboards.org or call: 919-861-5582
GOOD LUCK ON YOUR EXAM! A little preparation before test day can help ensure a smooth and successful online testing experience.